Industries Served

We believe that we can help organizations in ANY industry improve the way they understand their business processes and develop requirements for change.

But we recognize that industry-specific knowledge can be helpful and can make our clients more comfortable in working with us. We have developed a particular expertise in these arenas:

  • Insurance – we have worked with mid- and large-size insurance companies providing life insurance, annuities, disability, and property and casualty insurance.
  • Healthcare – our clients have ranged from insurers to providers, in both HMO and fee-for-service.
  • Telecommunications – we have worked with one of the country’s largest telecommunications companies, taking them through mergers, system replacements and reorganizations spanning multiple years.
  • Government – we have worked with state agencies including New York's Department of Civil Services, Maryland's Department of Transportation, and Colorado's Department of Human Services, as well as with Federal organizations such as the Department of Education and the Department of the Treasury.

"It’s pretty amazing how quickly DEA team members have grasped an understanding of our business and can offer valuable insights and suggestions to improving the way that we do things and the way that our systems support our business processes."

Berkshire Life Insurance Company

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