DEA's Business Analysis Competency Helps Insurance Companies Achieve Mission Critical Goals

Insurance carriers are under mounting pressure to operate efficiently in a highly regulated, increasingly competitive, and complex distribution environment. They need to accelerate organizational performance in an era of lower revenues and shrinking budgets. They need to manage change, deliver new business solutions, and ultimately, achieve their goals.

That's why there is no room for project failure… yet many projects fail.

Poor Requirements: The Reason for Project Failure

  • 25-40% of all project effort is wasted effort – the result of rework
  • $80-145 billion per year is spent on failed and/or cancelled projects
  • 60-80% of project failures can be attributed to poorly defined requirements

These facts speak to the urgent need for a better way of doing business: the use of Business Analysts to help define project requirements.

The Emerging Role of the Business Analyst Professional

The Business Analyst role is not new, but current market conditions, coupled with the high visibility of software development projects, has brought this role to the forefront of organizations.

Insurance companies now recognize the need to improve their business analysis capabilities so they can invest in projects that deliver the highest value at the lowest cost and risk.

Business Analysis Competency ensures that business processes and systems are strategically sound, built on the right requirements, and implemented smoothly. Doreen Evans Associates (DEA) offers insurance companies a uniquely suited resource: a professional services firm with deep Business Analysis expertise and a 17-year track record of success, much of it helping insurance companies. DEA can provide you with the necessary support to make even the most daunting business improvement or technology projects successful.

How DEA Helps Insurance Companies Excel

See how we have helped insurance companies develop Business Analysis Competency and solve their toughest business challenges. Follow the links in the Lines of Business, Business Operations, and Business Challenges sections below to view client success stories and other information.

 

Lines of Business

Disability
Health
Life
P&C, Business Lines
P&C, Personal Lines
Workers' Compensation 		   


           
  Business Operations Managing Products
Acquiring New Business
Client Services
Claims 		     
           
 

Business Challenges

Improve requirements process
Improve effectiveness of in-house and contracted BA team members
Change from a paper-based system to a web-based agency portal
Improve claims process to handle increasing volume and complexity
Improve customer call center service after merger
Improve Sarbanes-Oxley compliance
Create reporting and analytics requirements for business intelligence project
Implement new rating and classification algorithms
Revise requirements for workflow project
Redesign annuity transfer process

 

 

 

 

 

 

 

 

 

 

We Are Ready to be Your Business Analysis Partner

Whatever your company's line of business or the nature of your challenge, DEA has unparalleled Business Analysis expertise combined with in-depth knowledge of the insurance industry. We would be happy to discuss your specific needs without obligation.

Please contact us at:
phone: (617) 482-4444
email: info@doreenevans.com

Our Insurance Clients
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